Exercise experience

  Top up knowledge and skills

  Peer learning and contacts

  Resource portal access

Overview

Our training has been used by a variety of organisations and individuals to ensure that their audit trail, information management and overall Control Room and Incident Management arrangements are effective. Trainees have ranged from sporting stadia, festivals, construction projects, corporate organisations, housing sector and event organisers.

This CPD-certified course provides a comprehensive introduction to the principles of logging and information management, focusing on the critical role these play in the events industry. The course is designed to equip participants with the skills needed to implement and maintain effective logging systems that ensure data integrity, support informed decision-making, and create a robust audit trail for compliance and accountability.

Why Decision-Making and Audit Trails Matter: Effective logging ensures that organisations have accurate, real-time data that can be analysed to make informed decisions. A well-maintained audit trail helps track who did what, when, and why—essential for both internal governance and external audits, enhancing transparency and trust. By the end, participants will understand how logging can enhance operational efficiency, security, and compliance, while providing a clear path to data-driven decision-making.

If you are looking for a management level course, please see our Control Room Operations Management course.

• 4 hrs over Microsoft Teams, including breaks
• Pre course online learning to benchmark your knowledge
• Entry/intermediate level content aligned to National Occupational Standards and
• CPD Service certified with Course assessment and Certificate of completion
• Live exercise
• Practicing decision logging

Aim and Objectives

Aim: To develop your knowledge and skills to effectively act as a Loggist.

The objectives of this course are:

• Explain the key elements of logging in a control room /incident environment
• Describe the benefits of accountability through decision making, recording and logging
• Understand how to use technology to enhance information capture
• Demonstrate applied skills at logging information through practical exercises.
• Understand legal and organisational requirements for audit trail and information management
• Recognise good practice tools and techniques to log information effectively
• Develop knowledge and experience of decision making and its relationship with logging

Booking