Training
Face-to-Face and Online Training
People are at the heart of effective response. Our training services are designed to prepare and support your managers and staff with practical, scenario-based learning.
We cover key topics such as Crisis and Incident Management, Control Room Operations Management (CROM), Loggist and Information Management (LIM), Radio Communications, and Business Continuity. All courses are CPD-certified and aligned to National Occupational Standards, with customisation to suit your organisation’s structure and needs. Our CROM and LIM courses are Skills for Justice certified.
Training is available online, in-person, or in hybrid formats. We use a mix of live sessions, e-learning, video content, and simulations to suit different learning styles. Online materials are delivered via Articulate and can be used as stand-alone training or embedded in your own platforms.
How Can Controlled Events Help?
Controlled Events delivers expert-led training in control room operations, emergency planning, incident response, and information logging. We offer bespoke in-house programmes, public accredited courses, and scenario-based workshops tailored to your organisation’s needs. Trusted by local authorities, event organisers, and critical infrastructure providers, our training builds confidence, coordination, and resilience in high-pressure environments. Whether you’re up-skilling individuals or entire teams, we provide practical, real-world learning aligned with industry standards and current best practice.
Control Room Operations Management (CROM)
Gain the right knowledge to develop your skills to manage your Control Room effectively. Delegates will leave this Skills for Justice accredited and CPD-certified course confidently equipped to support effective Command, Control, & Communications (C3).
Logging and Information Management (LIM)
Gain a comprehensive introduction to the principles of logging and information management through this Skills for Justice accredited and CPD-certified course. Learn how logging enhances operational efficiency, security, and compliance.
Advanced Control Room Operations Management (ACROM)
Highly experienced in Control Rooms? We’re proud to launch ACROM, a new advanced SFJ Accredited course exclusively available to those who have completed the two-day CROM course (public or bespoke), hosted at the award-winning Coventry University Simulation Centre.
What Our Clients Say About Us
Explore how Controlled Events has helped clients across sectors deliver safer, more resilient operations.
“The (Control Room) course had a mixture of speakers with incredible CV’s, interactive exercise. Great course content and resources.”
“I feel that I learned a great deal and improved my knowledge around control room operations”
“…The knowledge transfer between different levels of expertise and backgrounds has been amazing…”
Debriefs and Workshops
Our thorough debrief and workshop sessions usually involve three phases: a pre-engagement survey of managers and staff, structured debrief session(s) followed by our debrief analysis which is accompanied by a prioritised action plan. Our approach is informed by relevant standards and guidance including National Occupational Standards (pdf) and industry guidance.
Our web based sessions provide a cost-effective way for you to identify and analyse gaps and to then have an ongoing work programme which is risk rated and prioritised. We have delivered online surveys, Sponsor interviews and then workshops with over 50 participants, facilitated in different break out rooms and plenary spaces in order to maximise the engagement with your team.
How Can Controlled Events Help You?
We equip your teams with the practical skills and confidence to manage incidents, communicate effectively, and keep operations running under pressure. We offer both accredited online courses to immersive in-person workshops, depending on what you need. If you’ve got a bespoke training requirement, we’re happy to put together a package that suits you also. Get in touch, and build internal capability and resilience from the ground up.
Other Services
Discover how our wider support can help you prepare, respond and recover.
Communications
Enhance your event’s communication infrastructure by integrating reliable radio, Wi-Fi, and satellite solutions, tailored to…
Control
Implement seamless event control solutions with experienced personnel and the ECR Manager platform, ensuring efficient…
Readiness
Strengthen your organisation’s preparedness through tailored exercises and debriefs, ensuring your plans, processes, and personnel…