Training

Face-to-Face and Online Training

People are at the heart of effective response. Our training services are designed to prepare and support your managers and staff with practical, scenario-based learning.

We cover key topics such as Crisis and Incident Management, Control Room operations, Loggist training, radio communications, and Business Continuity. All courses are CPD-certified and aligned to National Occupational Standards, with customisation to suit your organisation’s structure and needs.

Training is available online, in-person, or in hybrid formats. We use a mix of live sessions, e-learning, video content, and simulations to suit different learning styles. Online materials are delivered via Articulate and can be used as stand-alone training or embedded in your own platforms.

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How can Controlled Events help?

We have established resilience plans covering business continuity, crisis management and disaster recovery in a variety of sectors and environments globally including automotive, manufacturing, finance, local and central government, aviation, transport and venues.

Clients come back to us year after year and retain us to help them manage risk, respond and recover from incidents, grow their events, protect their reputation and to manage the insurance and litigation activity following an incident.

Control Room Operations Management

Gain the right knowledge to develop your skills to manage your Control Room effectively. Delegates will leave the course confidently equipped to support effective Command, Control, and Communications (C3).

Book Your CROM Course

Logging and Information Management

Gain a comprehensive introduction to the principles of logging and information management through this CPD-certified course. Learn how logging enhances operational efficiency, security, and compliance.

Book Your LIM Course

What Our Clients Say About Us

Explore how Controlled Events has helped clients across sectors manage live incidents, strengthen readiness, and deliver safer, more resilient operations.

“…The knowledge transfer between different levels of expertise and backgrounds has been amazing…”

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Event Manager, Aberdeen City Council

“The (Control Room) course had a mixture of speakers with incredible CV’s, interactive exercise. Great course content and resources.”

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Paul Barnes, Event Director, Dublin Marathon

“I feel that I learned a great deal and improved my knowledge around control room operations.”

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Event Manager, P&J Live

“This Control Room Course creates a much needed industry standard for consistency.”

Safety Officer: Coventry City Football Club
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Debriefs and Workshops

Our thorough debrief and workshop sessions usually involve three phases: a pre-engagement survey of managers and staff, structured debrief session(s) followed by our debrief analysis which is accompanied by a prioritised action plan. Our approach is informed by relevant standards and guidance including National Occupational Standards (pdf) and industry guidance.

Our web based sessions provide a cost-effective way for you to identify and analyse gaps and to then have an ongoing work programme which is risk rated and prioritised. We have delivered online surveys, Sponsor interviews and then workshops with over 50 participants, facilitated in different break out rooms and plenary spaces in order to maximise the engagement with your team.

Other Services

Discover how our wider support can help you prepare, respond and recover.

Communications

Enhance your event’s communication infrastructure by integrating reliable radio, Wi-Fi, and satellite solutions, tailored to...
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Control

Implement seamless event control solutions with experienced personnel and the ECR Manager platform, ensuring efficient...
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Readiness

Strengthen your organisation’s preparedness through tailored exercises and debriefs, ensuring your plans, processes, and personnel...
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