CE Case Study
Southport Air Show & British Musical Fireworks Championship
Controlled Events supported Sefton Council with event control operations, radio communications and incident logging for major annual public events including the Southport Air Show and British Musical Fireworks Championship.
Context & Background
Sefton Council required operational event control and communications support for two major annual public events, the Southport Air Show and the British Musical Fireworks Championship.
The events required reliable radio communications, experienced event control management and robust incident logging capabilities to support coordination between event teams, stakeholders and partner agencies.
“We’ve worked with lots of members of the Controlled Events team and all have been great. They form part of our extended team on each event seamlessly; they act without any prompting and it’s always the complete picture with them.”
Sarah Townley Events Officer, Sefton Council
The Challenge
Sefton Council required dependable event control operations and radio communications support for large scale public events involving multiple teams, stakeholders and operational partners.
The events required effective coordination, clear communications and reliable operational logging capable of supporting both live incident management and post event reporting requirements.
Our Role & Scope
- Radio communications equipment provision
- Event Control Room management
- ECR Manager incident logging and reporting
- Operational coordination with partner agencies
- Stakeholder communication support
- Live event operational management
Approach & Solution
Controlled Events organised and managed up to 100 handheld radios for each event, providing robust communications support across operational teams and stakeholders.
The scope of support expanded to include full Event Control Room management and deployment of the ECR Manager logging platform, enabling real time operational coordination and incident management.
Controlled Events worked closely with Sefton Council and partner agencies throughout live operations, supporting communication, situational awareness and coordinated decision making during each event.
Delivery Highlights
- Support for Southport Air Show and British Musical Fireworks Championship
- Management of up to 100 handheld radios per event
- ECR Manager deployment and incident logging
- Operational Event Control Room coordination
- Stakeholder and partner agency communication support
- Reliable operational audit trail and reporting
Outcomes & Impact
Controlled Events improved the quality and reliability of radio communications while providing Sefton Council with a single operational point of contact through the Event Control Room.
The ECR Manager platform proved especially valuable as a reliable evidence and audit source for operational reporting and insurance claims following incidents at live events.
The operational support model strengthened event coordination and reinforced the relationship between Controlled Events, Sefton Council and partner agencies.
“The type of experience Controlled Events bring to the projects they work on with us is relevant to our events. There are so many event suppliers but it’s the breadth of experience of events and interaction with blue light services that is incomparable for us.”
Sarah Townley Events Officer, Sefton Council