Privacy Policy
Privacy & Cookie Policy
Effective Date: 24th June 2025
Last Updated: 24th June 2025
Company Name: Controlled Events Limited
Registered Address: 167–169 Great Portland Street, 5th Floor, London, England, W1W 5PF
Email: support@controlledevents.com
Privacy Policy
1. Introduction
Controlled Events (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.controlledevents.com], engage with our services, or communicate with us.
We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.
2. Who We Are
Controlled Events Limited is the data controller of your personal information. Our registered office is:
Controlled Events Limited
167–169 Great Portland Street
5th Floor
London, England, W1W 5PF
3. What Data We Collect
We may collect and process the following categories of personal data:
– Identity Data: Name, title, organisation
– Contact Data: Email address, phone number, postal address
– Technical Data: IP address, browser type, device type, cookies
– Usage Data: Website interaction, page views, click patterns
– Marketing Data: Preferences for receiving updates, consent records
4. How We Collect Your Data
We collect data through:
– Website forms (e.g. contact us, newsletter sign-up)
– Automated tracking (e.g. cookies and analytics tools)
– Direct communications (e.g. email, telephone)
– Third parties such as event organisers, marketing partners, or subcontractors
5. Why We Use Your Data (Legal Bases)
We will only use your personal data when the law allows us to. The lawful bases we rely on include:
– Consent – e.g. for newsletters or marketing
– Contract – e.g. to provide a service you have requested
– Legal obligation – e.g. for accounting or regulatory reasons
– Legitimate interests – e.g. to improve our services, prevent fraud
6. How We Use Your Data
We may use your information for the following purposes:
– To respond to enquiries and provide services
– To manage our relationship with you
– To analyse and improve website and service performance
– To send event-related updates and marketing (if opted in)
– To maintain legal or regulatory compliance
7. Marketing Communications
You will receive marketing communications from us only if:
– You have opted in to receive them; or
– You are an existing customer and did not opt out at the time of data collection
You can unsubscribe from marketing emails at any time by clicking the link in our emails or contacting us.
8. Data Sharing and International Transfers
We may share your data with trusted third parties including:
– IT and software service providers (e.g., CRM, analytics)
– Payment processors
– Event delivery partners and subcontractors
Some of these parties may be based outside the UK. In such cases, we ensure your data is transferred securely using UK-approved Standard Contractual Clauses (SCCs) or rely on adequacy decisions.
9. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, including:
– Legal/accounting requirements
– To provide you with requested services
– Marketing consent (until withdrawn)
10. Data Security
We implement appropriate technical and organisational measures to protect your data including:
– Encryption and secure file storage
– Access controls
– Staff training and data handling policies
11. Cookies and Tracking
Our website uses cookies to enhance your experience. You can manage your cookie preferences through our banner or browser settings.
For more details, see our [Cookie Policy].
12. Your Legal Rights
Under UK GDPR, you have the right to:
– Access – see what data we hold about you
– Rectify – correct inaccuracies in your data
– Erase – request deletion (in certain cases)
– Restrict or object to processing
– Data portability – request transfer to another provider
– Withdraw consent at any time
13. Complaints
If you believe we have not handled your data correctly, you can contact us directly or lodge a complaint with:
Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow
Cheshire, SK9 5AF
Website: www.ico.org.uk
Cookie Policy
Effective Date
24th June 2025
1. Introduction
This Cookie Policy explains how Controlled Events Limited (“we”, “us”, “our”) uses cookies and similar technologies on our website www.controlledevents.com. By continuing to browse our site, you consent to the use of cookies as described here.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They help us understand how you interact with our website and improve your experience.
3. Types of Cookies We Use
We use the following categories of cookies:
– Strictly Necessary Cookies: These are essential for the operation of our website. They do not require consent.
– Performance Cookies: These allow us to count visits and traffic sources (e.g., Google Analytics) to measure and improve performance.
– Functional Cookies: These enable enhanced functionality and personalisation (e.g., remembering your preferences).
– Targeting/Advertising Cookies: These may be set through our site by our advertising partners to build a profile of your interests.
4. Cookies Set by Third Parties
Some cookies may be placed by third-party services that appear on our pages, such as embedded videos or analytics tools. These third parties may use cookies to track your browsing activity across different websites.
5. Managing Your Cookies
You can manage your cookie preferences through our cookie consent banner or via your browser settings. You can choose to block or delete cookies, but this may impact your experience on our site.
For more information on managing cookies in your browser, visit:
– Google Chrome: https://support.google.com/chrome/answer/95647
– Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
– Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
14. Changes to These Policies
We may update this Privacy & Cookie Policy from time to time. The latest version will always be available on our website.
15. Contact Us
For questions about this policy or your personal data, please contact:
Data Protection Officer
Email: rob@controlledevents.com
Address: Controlled Events, 167–169 Great Portland Street, London, W1W 5PF