CE Case Study
Greater London Authority Women’s Euro 2022
Controlled Events supported the Greater London Authority during UEFA Women’s EURO 2022, delivering city wide command, control and coordination planning, readiness exercises and operational event control support across London host venues.
Context & Background
The UEFA Women’s EURO 2022 tournament involved nine host cities across England, with London hosting five matches at Brentford and Wembley Stadium.
The Greater London Authority required specialist support to coordinate Command, Control and Coordination planning across all London matches and associated city activations, while ensuring strong engagement with city wide stakeholders and emergency service partners.
The Challenge
The GLA required an experienced specialist to oversee Command, Control and Coordination planning for all London hosted Women’s EURO 2022 matches and related activations.
The role required extensive experience in command and control operations, detailed knowledge of London’s operational landscape and strong relationships with city wide agencies and stakeholders involved in tournament planning.
Our Role & Scope
- Pan London Command, Control and Coordination planning
- Internal and multi agency readiness exercises
- Regional Host City control room staffing
- ECR Manager incident logging and audit trail management
- Stakeholder and blue light coordination
- Project reporting and operational oversight
- Representation within City Coordination Groups
Approach & Solution
Controlled Events, supported by One Plan, coordinated and developed the city wide Command, Control and Coordination plans for all Women’s EURO 2022 matches hosted in London.
Two major readiness sessions were delivered, including an internal exercise for the core delivery team and a wider multi agency simulation exercise involving key external stakeholders and partners.
The readiness sessions allowed all parties to test operational plans, validate procedures and implement adjustments ahead of the first tournament matches.
Controlled Events also staffed the regional Host City control room throughout key event days, supporting operational coordination, incident management and stakeholder communication across London venues and activations.
Delivery Highlights
- Development of the pan London C3 plan
- Internal and external readiness exercises
- Regional Host City control room operations
- ECR Manager incident logging and reporting
- Stakeholder and emergency service engagement
- City Coordination Group representation
- Operational support for Wembley and Brentford matches
Outcomes & Impact
The readiness exercises provided reassurance to internal teams while enabling external stakeholders to validate plans and identify improvements ahead of live operations.
Controlled Events successfully delivered Command, Control and Coordination support across all London hosted Women’s EURO 2022 matches and fan activation days, helping maintain operational readiness and stakeholder alignment throughout the tournament.
The project strengthened coordination between London agencies, supported risk mitigation and provided a clear operational audit trail during one of the UK’s highest profile sporting tournaments.
“When Controlled Events work with the GLA they really feel like part of the team, an extension of our resources rather than a supplier. Controlled Events provided the guidance and expertise that we don't hold in house, working at pace to deliver for us within a short time frame.”
Sophie Humphries Senior Manager, GLA / Women’s EURO 2022