Logging and Information Management Courses
Logging & Information Management training
Our training has been used by a variety of organisations and individuals to ensure that their audit trail, information management and overall Control Room and Incident Management arrangements are effective.
Trainees have ranged from corporate crisis clients, venues, sporting stadia, festivals, construction projects, corporate organisations, housing sector and event organisers.
The four hour course combines the essential theory and good practice with plenty of opportunities for interaction and practical experience. The training will equip you with the knowledge and skills and differs from most theory courses, as it is taught by practioners with topical case studies and with opportunities to practice logging in the course session.
Why You Need a LIM Course
This CPD-certified course provides a comprehensive introduction to the principles of logging and information management, focusing on the critical role these play in incident management. Designed for individuals accountable for recording, tracking, and safeguarding incident data, the course equips participants with the skills needed to implement and maintain effective logging systems that ensure data integrity, support informed decision-making, and create a robust audit trail for compliance and accountability.
Why Decision-Making and Audit Trails Matter: Effective logging ensures that organisations have accurate, real-time data that can be analysed to make informed decisions. A well-maintained audit trail helps track who did what, when, and why—essential for both internal governance and external audits, enhancing transparency and trust. By the end, participants will understand how logging can enhance operational efficiency, security, and compliance, while providing a clear path to data-driven decision-making.
If you are looking for a management level course, please see our Control Room Operations Management course.
LIM Course Overview:
- 4 hours of training (half-day) delivered live via Microsoft Teams
- £220 exc. VAT
- Up to 20 delegates
- Includes breaks and access to a resource portal
- Pre-course online learning to benchmark your knowledge
Who Is This Course For?
This course is for anyone working in an area where information management and maintaining a clear audit trail are essential such as:
- Radio Controllers
- Loggists
- Control Room personnel
- Suppliers and freelancers supporting Event Control Rooms
- Individuals accountable for recording, tracking, and safeguarding incident data
What Will I Gain?
- CPD-certified training with course assessment and certificate
- Entry/intermediate level content aligned with National Occupational Standards
- Live exercise focused on real-time logging and decision-making
- Practical experience in logging techniques
- Opportunities for peer learning and shared insight
What Our Clients Say About Us
Explore how Controlled Events has helped clients across sectors deliver safer, more resilient operations.
“Put very simply, at SailGP, we’re looking for the best vendors and have found that in Controlled Events. Not only are they great at what they do, but they listen to us as a client. I know that working with Controlled Eventss means that when we get to race day, the entire community of stakeholders and agencies in that City is fully aware and on board with our event plans.”
“I would not hesitate to recommend Controlled Events. They spend time understanding your organisation and its needs to make sure any solutions that are implemented can be embedded and are sustainable into the future. Controlled Events supported with strategic level exercising of response plans as part of the plan development process and their professional approach meant they got the buy in and engagement of senior leaders as part of this process.”
“Controlled Events clearly demonstrate their expertise, their thorough planning and knowledge of the complexities of the event. The exercises are extremely well planned out with useful extra content to test, not only operational plans but the necessity to manage immediate social media feedback, challenging all teams in the room”
7 Learning Outcomes of Our LIM Courses
- Explain the key elements of logging in a control room /incident environment
- Describe the benefits of accountability through decision making, recording and logging
- Understand how to use technology to enhance information capture
- Demonstrate applied skills at logging information through practical exercises.
- Understand legal and organisational requirements for audit trail and information management
- Recognise good practice tools and techniques to log information effectively
- Develop knowledge and experience of decision making and its relationship with logging
Book Your Control Room Operations Management Course
Protect the future of your events by booking onto one of our Control Room Operations Management Courses. You’ll leave the course equipped with the skills, knowledge and competencies in designing and managing an Event Control Room.
Bespoke CROM Courses
We can deliver this course in-house and catered to you!
Need More Information?
Get in touch and drop us a line. We’re more than happy to help with any enquiries