Communications
Enhance your event’s communication infrastructure by integrating reliable radio, Wi-Fi, and satellite solutions, tailored to...
Control
We provide reliable personnel, software, equipment and resources to enable seamless and safe delivery of your event. Our services benefit from our experience gained from managing a wide range of Event Control Rooms and coordinating the response to incidents.
What sets us apart? We provide the end to end capability including design and planning, Exercising, provision of personnel to operate and manage the control room, use of our own ECR Manager platform and supporting control room equipment.
What Our Clients Say About Us
Explore how Controlled Events has helped clients across sectors manage live incidents.
“I feel that I learned a great deal and improved my knowledge around control room operations.”
Event Manager, P&J Live
“ECR Manager was an invaluable asset to our control room operations, the platform promotes efficient management of logistics ensuring smooth coordination during the inaugural Dublin City Half.”
Gillian Armstrong, Dublin City Half Marathon
“Very useful exercise, has enabled connections with key involved people and highlighted key areas requiring further preparation work and discussion.”
Exercise Attendee: Deloitte
“Brilliant exercise, really develops the cross-level understanding and interaction.”
Anonymous Testomonial: Irwell Valley Homes
Challenges
Making timely and efficient decisions, managing communications and stakeholders can be challenging. You may have multiple departments, stakeholders and suppliers involved in key activities. Some common issues include:
- Messages are duplicated, delayed or confused between locations or requiring manual processes, WhatsApp and radio messages.
- Complex audit trail with a mass of spreadsheets and documents.
- Off the shelf platforms often lack customisation and flexibility.
How we can help
As discerning control room users, like us we believe you need the most flexible and user friendly log functionality. Our Event Control solution including ECR Manager log seamlessly slots into your event operations. Our support will include:
- Planning and validating your Command, Control and Communication (C3) arrangements.
- Designing and delivering the Event Control Room.
- Providing staff and equipment to operate key functions such as management, information coordination and radio channels.
Event Control Management
Event Directors, Producers, Safety and Security Management need the assurance that Event Control is effective and able to coordinate resources, control radio channels, share information and support liaison with on-site organisations and partner agencies.
Our team of experienced Managers, Controllers and Loggists are all familiar with current legislation, Joint Emergency Services Interoperability Programme (JESIP) arrangements and relevant National Occupational Standards.
Our Event Control Rooms have supported a wide range of stadia, green field, corporate, conference, festival, mass participation events, sailing regattas and many more.
ECR Manager
ECR Manager is our own incident management software, built for control rooms operating in high-pressure environments like live events, emergency response, and multi-agency operations. It gives teams a shared real-time picture to support fast, structured decision-making, accurate logging, and clear communication.
Designed for both routine operations and major incidents, ECR Manager keeps teams aligned with features like form-based reporting, checklists, incident mapping, and automated time and user stamping. Reports can be exported instantly for live use or post-event review. With a simple interface and minimal training required, it’s a practical and reliable tool for any live operations team.
Equipment and Remote Support
We provide all of the screens, laptops, wind anemometers and any other key hardware required to support event decision makers. Our solution enables Managers to keep an eye on information, issues and actions whether it be in a fixed, mobile or temporary event control. We have also created a remote Event Control Room, equipped with fibre connections and power resilience to enable several operators to support the event remotely. This is particularly beneficial for Events requiring a socially distanced Control Room environment but also significantly increases the carbon footprint reduction of our service.
We are experienced in using and displaying a range of useful data including:
– our ECR Manager platform, social media feeds (utilising Hootsuite and Awario) to monitor key search strings and hashtags)
– Integrations with leading Crowd counting solution: Crowdscan
– CCTV (as shown in one of our training Client’s event videos here)
– Partner agencies own Resilience Direct and Hazard Manager tools
– Weather data including on site Anemometer/wind services from Holfuy which provides real time information into our log to inform decision making and to record wind speeds.
Other Services
Discover how our wider support can help you prepare, respond and recover.
Readiness
Strengthen your organisation’s preparedness through tailored exercises and debriefs, ensuring your plans, processes, and personnel...
Resilience
Develop robust business continuity and emergency plans with expert guidance, enabling your organisation to respond...