Resilience
Build the capability to respond, adapt and recover — whatever the disruption.
Today’s organisations operate in a Turbulent, Uncertain, Novel and Ambiguous (TUNA) risk environment. Cyber threats evolve daily, climate‑related hazards intensify, and public expectations of preparedness continue to rise. When disruption occurs, your ability to protect people, maintain critical services and return to normal operations defines both organisational resilience and reputation.
At Controlled Events, we specialise in helping organisations develop the confidence, competence and capability to respond effectively when it matters most.
Why Resilience Matters
Without clear emergency plans, business continuity arrangements or crisis management frameworks, organisations face significant risk:
Operational & Commercial Risk
- Longer outages and slower recovery times
- Loss of revenue and productivity
- Dependency on single points of failure
- Increased cost of response and recovery
Reputational & Stakeholder Confidence Risk
- Reduced trust from customers, partners and regulators
- Inconsistent communication during incidents
- Poorly coordinated decision‑making at senior levels
People & Safety Risk
- Lack of clarity on roles and responsibilities
- Safety‑critical decisions made without structure
- Increased stress and uncertainty for staff
- Lower overall organisational readiness
With the Business Continuity Institute identifying cyber attacks, extreme weather, communications outages, data breaches and third party failures as the top disruptive events in 2025, our objective is to eliminate these risks by building a resilient organisation with practical, proven arrangements that work in real‑world conditions.
How Controlled Events Strengthens Your Resilience
We bring over 20 years of experience in resilience, emergency planning, business continuity and crisis response — supported by industry standards, good practice and real operational insight.
As a Business Continuity Institute Partner and member of the CPD Service, our work aligns to recognised frameworks including ISO 22301, giving you assurance that your arrangements are robust, scalable and auditable.
Our Approach
We support organisations across the full cycle of preparedness:
1. Audit & Gap Analysis
Delivered by industry‑leading practitioners with extensive operational and strategic experience.
We assess your current arrangements against good practice, legislation and standards to identify strengths, risks and development priorities.
2. Planning & Development
We develop tailored plans and resources that reflect your organisation, structure, risk profile and operating environment.
These include arrangements for scenarios such as:
- Cyber incidents
- Security and hostile threats
- Crowded places and event safety
- Power failure
- Natural hazards
- Internal service disruption
Where specialist knowledge is required, we utilise trusted Associates with deep subject‑matter expertise.
3. Readiness, Training & Exercising
Your plans are designed to be exercised immediately — forming the foundation of realistic training, workshops, tabletop exercises and live simulations.
We prepare your teams to respond confidently and make decisions under pressure.
What You Gain from Working with Controlled Events
Our clients benefit from:
Tried and tested good practice
Two decades of planning, incident response and crisis management experience distilled into practical, easy‑to‑maintain arrangements.
Tailored, organisation‑specific resilience frameworks
No templates, no generic outputs — everything aligns to your structure, people, technology and operational reality.
Clear, actionable plans ready for training and exercising
Your arrangements aren’t theoretical. They are ready to be used, validated and embedded immediately.
Increased organisational readiness and confidence
Leaders, teams and responders know what to do, how to do it and when to act.
Alignment with recognised standards and good practice
ISO 22301, UK Resilience Framework guidance, Business Continuity Institute standards and sector‑specific expectations.
Prepare. Respond. Recover. Improve.
Controlled Events enables organisations to thrive in a TUNA world by turning uncertainty into capability.
If you’re ready to strengthen your resilience, we’re ready to help.
What Our Clients Say About Us
Explore how Controlled Events has helped clients across sectors deliver safer, more resilient operations.
"Great scenario, very helpful direction from the organisers and good input from all participants. Very joined up and collaborative."
"It was a really good session and got the group thinking about how it could develop our BCP approach further in the future."
"The experience was great, I wouldn't change anything."
"Brilliant exercise, really develops the cross-level understanding and interaction."
Challenges
Preparing for crises and disruptive events is rarely straightforward. Over 46% of businesses surveyed hadn’t started recovery planning following COVID-19.
Without a plan, escalation and incident management become inconsistent. Key personnel often haven’t practised under crisis conditions, leaving responses unproven.
Post-incident investigations and claims may also be undermined by gaps in documentation or response.
More than 70% of businesses fail to recover after serious disruption such as fire, cyber attack or a pandemic.
How We Can Help
With over 16 years of cross-sector experience, we can develop or refine your plans, processes and teams, helping you respond and recover with confidence.
Retain clients and win new business through a streamlined response and recovery plan.
Build your team’s capability with our CPD-accredited training.
Our proven methods and incident experience ensure plans are both effective and tailored.
We take time to understand your business, so you get practical, relevant support.
Planning
We develop Business Continuity and Emergency Plans based on real-world experience and recognised best practice. With sector expertise across construction, transport, housing, government and more, we provide practical, informed support.
Using the Inoni platform, we produce clear, accessible plans quickly. Its intuitive tools make it easy for teams to view and maintain content without specialist knowledge, whether during day-to-day reviews or a live response.
Our approach reduces the burden on managers and helps embed ownership across departments.
Crisis Management and Communications
We help organisations to horizon scan and develop arrangements to manage a crisis which could disrupt your reputation, operations, regulatory compliance, financial position and may threaten the very viability of the organisation. With support from Crisis Communications experts at Capital B, our solutions such as Information management and horizon scan tools, training for senior management, Crisis Management Plans, Crisis Communications plans help organisations to efficiently manage a disruption, protect reputation and engage with the media and stakeholders and to identify opportunities to emerge in a more positive position after the disruption.
Resilience Review / Audit
Our trained and experienced ISO 22301 Lead Auditor trained team have worked with a variety of public and private organisations, ranging in size and scale from UK based SMEs through to medium sized international corporations. Our support includes providing internal audit functions including conducting objective reviews of a Client’s enterprise level corporate functions, due diligence third party audits of partners and suppliers.
Our objective is to deliver an enduring independent audit capability to support Board level assurance that a Client’s risk management, governance and internal control processes are operating effectively.
Cyber Planning and Response
Our team have developed Cyber and Disaster Recovery Plans to enable organsiations to map critical applications and services, to identify gaps and to effectively respond to a cyber attack and/or data breach. With support from C3IA Solutions, our collective service takes you from understanding your cyber vulnerabilities, strengthen your defences before validating your plan and your people. Examples of our work include Cyber playbooks for particular scenarios, training exercises and simulations of attacks to support strategic, tactical and technical exercises.
How Can Controlled Events Help?
We have established resilience plans covering business continuity, crisis management and disaster recovery in a variety of sectors and environments globally including automotive, manufacturing, finance, local and central government, aviation, transport and venues.
Clients come back to us year after year and retain us to help them manage risk, respond and recover from incidents, grow their events, protect their reputation and to manage the insurance and litigation activity following an incident.
Other Services
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