Limelight Sports required a mix of services for each of their events, with some or all of the following services: Event Control management software, readiness Exercises, Event Control management resource and planning. Events included Regatta London, Royal Parks Half Marathon and Blenheim Palace Triathlon to date.
Controlled Events prepared scenarios with input from partners and delivered multi-agency exercises for several of the events. ECR Manager was utilised to capture key decisions and to share situational awareness within the Control Room team. The feedback has led to planning for support on a greater number of events in 2021.
“Rob and the team constantly deliver above and beyond in their support with Exercises and deployment of ECR Manager on our Events. They provide significant amounts of time and experience to ensure that the understood the full scope of our events, the key outcomes and extensive stakeholders that we are engaging with. Rob offers a great service – from being on site to help us refresh our memories on the system and how to use it and then being available across the weekend to help firefight any issues or problems. A really excellent and reassuring service.”
Hannah Clark, Event Director, Limelight Sports
Challenging weather and protest risk coupled with COVID-19 on events in 2019-20 meant that maintaining a robust audit trail was key. The success of the Control Room support was a high point in the relationship in 2020 with users commenting on the ease with which they could adopt or re-familiarise with the system. The positive response to our event and exercise services has led to further event support requirements for 2021.