Crises are a fact of both life and human history. From unexpected personal and organisational events to wide-scale societal and environmental issues, crises come in many different shapes and sizes. The key purpose of crisis management is to mitigate possible risks and minimise collateral damage as these events unfold. This often requires specialist support and advice.
69% of leaders have experienced at least one corporate crisis between 2014 and 2019 – with the average number of crises experienced being three. 10% of surveyed senior-level executives working in ethics, compliance, risk management, and other fields related to crisis management were “minimally confident” in their ability to actually manage a crisis should one occur.
In this short guide, we are going to consider why reviewing your organisation’s resilience is an important part of preparing for crisis management. The COVID-19 pandemic has tested the resilience of organisations across the globe. The responses of many organisations have likely be informed by several years of developing continuity and emergency plans.
We will be exploring the following questions:
- What are the primary goals of crisis management?
- Why is crisis management important?
- How can you prepare for crisis management?
- How is organizational resilience measured?
What are the primary goals of crisis management?
Crisis management is all about mitigating the potential threats of a crisis that could damage your reputation, destabilise your financial position, and even throw the viability of your organization into question. At Controlled Events, we support organisations in their efforts to develop strategic arrangements to effectively manage a crisis – being proactive instead of reactive.
Why is crisis management important?
Crisis management should help your organisation efficiently manage disruption as it arises. Many organisations often fail to realise that it’s possible to emerge from a crisis in a stronger position than they were in previously. This can be achieved through meticulous planning and strategic thinking. It’s perfectly possible to turn a crisis into a net positive for your organisation.
A sound crisis management strategy is a must-have for any large organisation. If you are to withstand all manner of challenges, adequate planning needs to be completed. At Controlled Events, we have the expertise to work directly with key stakeholders to consider all aspects of a potential crisis. Our comprehensive approach ensures no stone is left unturned.
How can you prepare for crisis management?
We have successfully developed Business Continuity and Emergency Plans for a broad range of organisations. By getting these plans in place, you will be appropriately prepared for potential threats that may emerge in the future. A lack of planning will simply result in more damage than necessary. With our support, you can get ahead of crises and continue operating normally.
How is organizational resilience measured?
Our ISO 22301 Lead Auditor trained team have worked with a range of public and private organisations, varying in both size and scale from UK-based SMEs to medium-sized international corporations. We can run a resilience audit to conduct objective reviews of a client’s main corporate functions to assess their ability to respond to potential crises.